
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Master AC Contractors
Master AC Contractors operates as an HVAC contractor serving New Orleans, Louisiana, and surrounding neighborhoods. The business holds a 3.0-star average rating compiled from 8 customer reviews, providing a window into service quality based on real homeowner experiences. According to their website, the company has delivered HVAC solutions since 2008, serving both residential and commercial clients throughout the metro area. Their service menu spans air conditioning installation, heating system work, electrical services, and generator support, offering multiple trades under one contractor relationship for homeowners managing property maintenance.
The contractor emphasizes emergency response capabilities, promoting same-day service for unexpected breakdowns that disrupt household comfort. Their website highlights comprehensive installation services, positioning new system setup as a precision-driven process focused on efficiency and longevity. Beyond traditional HVAC work, they list generator services including installation and repair, electrical sales, and building construction among their capabilities. This breadth suggests a contractor capable of handling varied project scopes rather than narrowly specialized service only.
Customer accounts reveal a mixed service record. Reviewers who left 5-star feedback specifically named Mike as a technician who arrived after 11pm to repair a unit, explaining every step until the system operated properly. Another positive reviewer described a professional electrical service call with clear explanations and attention to detail. However, three reviewers assigned 1-star ratings, with complaints spanning installation failures, unresponsive communication, and unresolved issues persisting more than a year after initial service. One homeowner reported paying another contractor over $7,000 to correct previous work. These accounts suggest that while skilled technicians exist within the company, consistency across jobs may vary.
What Customers Say
Four of 8 reviewers awarded 5 stars, with three naming technician Mike for responsive, thorough work during evening and emergency calls. Negative reviews cite installation problems that persisted and communication breakdowns, with one homeowner reporting paying another contractor $7,000 to redo previous work. Positive feedback highlights electrical service quality and diagnostic explanations.
Services
Air Conditioning Installation
New system setup and outdated unit replacement, focused on proper sizing, placement, and efficiency performance for residential and commercial spaces.
Air Conditioning Repair
Diagnostic services and component repair for cooling system issues including strange noises, insufficient cooling, and unexpected breakdowns.
Heating Installation
Furnace and heat pump system installation, with assessment of space requirements to recommend appropriate heating solutions.
Heating Repair
Diagnostic and repair services for heating system failures, from minor component issues to major system malfunctions.
Generator Services
Backup power system installation and repair, including generator sales for residential and commercial backup power needs.
Electrical Services
Electrical sales and service work beyond HVAC, covering general electrical repairs and installations for properties.