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Claim This BusinessMen At Work AC and Heating has served the New Orleans metro area for over two decades, building a reputation as a neighborhood-friendly HVAC contractor that handles both residential and light commercial projects. With a 4.5-star rating across eight verified customer reviews, the company employs a small team including technicians Raymond, Sean, and owner Troy, who personally handles service calls and estimates. The company operates out of the 504 area code, serving homeowners across Orleans Parish and surrounding communities including Metairie, Kenner, and the French Quarter. While licensing details are not publicly listed, the company has maintained a presence in the local market that spans multiple years of continuous operation.
What distinguishes Men At Work from larger HVAC companies operating in the region is their direct, owner-involved approach to service. Rather than dispatching unknown technicians, Troy himself visits properties to assess equipment, provide quotes, and oversee installations. Reviewers consistently note competitive pricing, with one customer reporting a unit replacement at half the cost of competing bids. The company handles emergency repairs and same-day service requests, particularly critical during New Orleans summers when AC failures can create dangerous indoor conditions. Their service menu covers the full lifecycle of HVAC equipment, from initial installation through routine maintenance and emergency repairs.
Customer experiences illustrate the company's operational style. Mary Albert described how Raymond performed a thorough inspection the day after her initial call, provided multiple quotes, and allowed her two weeks to compare options before she chose Men At Work for her replacement unit. Brian Carpenter worked with Sean and his team on a furnace installation, noting that every question received patient answers and the crew cleaned thoroughly after completing the work. Tim Tircuit specifically praised Troy's knowledge and personality, highlighting that his replacement cost significantly underbid other companies. However, one reviewer documented concerns about post-installation communication and billing practices, underscoring that homeowners should request detailed written estimates before authorizing work.
Six of eight reviews award 5 stars, with customers specifically praising Raymond for prompt diagnostics, Sean for thorough furnace installations, and Troy for competitive pricing and product knowledge. The two non-5-star reviews cite billing concerns and communication issues rather than technical competency.
Diagnoses cooling failures, performs tune-ups, and addresses refrigerant issues. Technicians inspect units and provide repair options before proceeding.
Full removal and installation of new cooling systems. Includes haul-away of old equipment and post-installation cleanup.
New furnace installation with comprehensive setup, testing, and customer education on system operation.
Emergency heating repairs for systems that fail during cold spells, though New Orleans winters typically require less intensive heating support.
Professional assessments of existing HVAC equipment with detailed repair or replacement recommendations and competitive quotes.