New Orleans Air Conditioning & Heating

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New Orleans Air Conditioning & Heating has earned a 4.6-star average across 18 customer reviews while serving the greater New Orleans metropolitan area, including neighborhoods such as the French Quarter and Metairie. The contractor maintains extended operating hours seven days a week, opening at 7:30 a.m. Monday through Saturday and 9 a.m. on Sundays, closing each evening at 8:30 p.m. Homeowners seeking routine maintenance, emergency repairs, or full system replacements can reach the office at (504) 438-0504.
Customers repeatedly cite dependable service and upfront pricing as distinguishing qualities. Nicole Lange specifically names Edward as her go-to technician for several years of service, noting the office assistant communicates clearly and promptly. John Hinds describes working with Edward through both minor service calls and a major renovation involving new units and ductwork, praising the team's consistent communication and timely completion. Multiple reviewers emphasize the company's reasonable rates compared to competitors.
Sabrina Rodney describes a technician arriving approximately 20 minutes after her call and resolving an HVAC issue that restored comfort to her home. Danielle Thompson's account reveals service inconsistencies: she was told to expect a technician between 3 and 5 p.m., received no callback after inquiring about status, and was ultimately removed from the schedule entirely because the company had overbooked. Clinton Chopin echoes concerns about phone etiquette, reporting that staff discouraged further contact after a scheduling dispute. Jean Lafitte and Forrest Bacigalupi offer uncomplicated endorsements of ongoing reliability.
What Customers Say
Six of eight reviewers award five stars, with specific praise for Edward and the office staff's communication. Danielle Thompson and Clinton Chopin each award one star, describing scheduling failures, unreturned calls, and dismissive phone interactions that contradict the positive experiences shared by the majority.
Working Hours
| Sunday | 9 AM–8:30 PM |
| Monday | 7:30 AM–8:30 PM |
| Tuesday | 7:30 AM–8:30 PM |
| Wednesday | 7:30 AM–8:30 PM |
| Thursday | 7:30 AM–8:30 PM |
| FridayToday | 7:30 AM–8:30 PM |
| Saturday | 7:30 AM–8:30 PM |
Services
AC Repair & Maintenance
Diagnoses and repairs cooling system failures, plus seasonal tune-ups to extend equipment lifespan in humid climates.
Heating System Service
Inspections, repairs, and maintenance for furnaces and heat pumps to ensure reliable warmth during occasional winter cold snaps.
New System Installation
Full HVAC replacement including unit selection guidance and ductwork installation for whole-house renovations.
Emergency Repair Response
Same-day service calls for sudden breakdowns, though customers report that urgency depends on daily scheduling demand.
Preventive Maintenance Plans
Recurring service agreements designed to catch worn components before they cause mid-season failures.