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About Patton Renovation and A/C Repair
Patton Renovation and A/C Repair operates as a heating contractor serving the New Orleans metropolitan area with 22 customer reviews yielding a 3.2-star average rating. The business handles residential heating system repair, air conditioning service, and related HVAC work for homeowners throughout the greater New Orleans region. Potential customers should note that the rating reflects a mixed track record, with experiences ranging from highly satisfactory to significantly problematic.
The website text and business data provide limited detail about specific brand partnerships, specialty certifications, or unique service offerings. Without a documented website or explicit company materials, prospective clients cannot access information about manufacturer affiliations, warranty programs, or specialized equipment categories that might differentiate this contractor from competitors in the market.
Customer reviews reveal technician Kevin as a primary point of contact, with experiences presenting stark contrasts. One reviewer (Angel Douglas) described Kevin taking an after-hours call to address an elderly mother's cooling needs, arriving on time, explaining all work, and following up post-service. Conversely, two reviewers (Casey Bossier and Cameron Mckenzie) documented missing six appointments each over several months, unreturned calls after payment, and incomplete work. A fifth reviewer (Derek Lewis) credited Kevin with identifying a problem previous contractors missed and avoiding $3,500 in unnecessary charges.
What Customers Say
Of 22 reviews, the sample shows 2 one-star accounts detailing missed appointments and communication failures, while 2 five-star reviews praise thorough diagnostics and customer care. Negative reviews cite missed appointments and payment issues, while positive reviews highlight problem identification and follow-through.
Services
Heating System Repair
Diagnostic and repair services for residential heating systems, including identifying underlying issues previous contractors missed.
Air Conditioning Repair
AC repair and maintenance services addressing cooling needs, particularly urgent situations for vulnerable customers.
Thermostat Rewiring
Thermostat rewiring services, though one reviewer reported multiple missed appointments for this specific work.
System Tune-Ups
Preventive maintenance tune-ups to maintain system efficiency and prevent future failures.
Emergency Service Call-Out
After-hours emergency response for urgent heating and cooling needs, as evidenced by one reviewer's after-hours experience.