Peffer Heating & Air

Peffer Heating & Air has served the New Orleans community as a residential heating and cooling specialist, earning a 4.5-star rating across 36 customer reviews. The company handles air conditioning repair, heating system service, and preventive maintenance for homeowners throughout the metro area. Their team responds to service calls for both routine maintenance and urgent breakdowns, prioritizing customers experiencing complete system failures.

What distinguishes Peffer Heating & Air from other area contractors is their commitment to responsive, transparent service. Multiple reviewers note the company arrived at their homes within hours of the initial call, sometimes same-day, even during peak summer months. The team provides upfront pricing before beginning work and explains each diagnostic finding directly to homeowners. Their service scope includes ductwork installation and mini-split system maintenance, addressing both traditional central AC and modern heat pump setups.

Customer reviews highlight specific technicians who deliver exceptional service. Josh earns consistent praise for his diagnostic clarity, reviewers note he shows customers the actual problem, explains the issue in understandable terms, and completes repairs efficiently. Kenny stands out for his compassionate approach, particularly when assisting vulnerable clients. One reviewer describes how Kenny responded immediately to an elderly woman whose AC failed during a brutal July heat wave, getting her system running the same day. The office staff, particularly Sarah and Ashley, receive recognition for coordinating tenant communications for property managers and scheduling prompt appointments.