Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Perkins A/C & Heating LLC
Perkins A/C & Heating LLC operates as an air conditioning contractor serving New Orleans, Louisiana, holding a 2.8-star rating across nine customer reviews. The company handles residential cooling and heating systems, with several reviews indicating work performed through home warranty programs. Potential customers should note that the business does not maintain a public website, and working hours are not currently listed. Anyone considering this contractor may wish to verify licensing status directly with Louisiana regulatory authorities before scheduling service.
The available review data presents a mixed picture of service quality. One five-star reviewer described the technician as professional and dependable, noting thorough diagnostic work and quality repairs. However, multiple one-star reviews cite significant concerns: extended delays in scheduling and arrival times, communication breakdowns, incomplete repairs, and instances where follow-up promises went unfulfilled. A reviewer documented a gas leak concern following water heater work that required additional intervention. These patterns suggest inconsistent service delivery that prospective clients should discuss thoroughly before engaging the company.
Customer experiences at Perkins A/C & Heating LLC reveal specific service scenarios worth examining. One reviewer praised efficient diagnosis and repair of an AC issue, noting the technician located the problem source and completed the work effectively. In contrast, other reviewers described multi-hour delays, with one customer waiting until 5:15 PM for a technician who was originally expected at 2 PM. Another customer reported a water heater installation that left a gas odor requiring subsequent inspection. These contrasting experiences indicate that scheduling reliability and thoroughness may vary significantly between service calls.
What Customers Say
Three of nine reviewers gave five-star ratings, with positive feedback focusing on professional diagnosis and reliable repairs. Six reviewers assigned one star, citing multi-hour delays, incomplete work, and communication failures. The contrast suggests inconsistent service quality depending on the specific technician and job complexity.
Services
AC Repair
Diagnostic and repair services for air conditioning systems, with one reviewer praising source identification and thorough work.
Heating System Service
Heating equipment repair and maintenance, though specific services are not detailed in available review data.
Water Heater Installation
Water heater replacement through home warranty programs; reviews indicate variable quality outcomes.
Faucet and Plumbing Fixtures
Basic plumbing fixture repair, with one reviewer noting a faucet repair attempt that did not resolve the leak.
System Diagnostics
Assessment of HVAC system issues, with at least one reviewer describing effective problem identification.