Prospers AC

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About Prospers AC
Prospers AC operates from New Orleans, Louisiana, holding a 4.0-star rating across 20 customer reviews. The contractor maintains 24-hour availability every day of the week, serving residential customers throughout the greater New Orleans metro area. Patrick serves as the primary technician, with multiple reviewers specifically commending his professional approach and transparent communication style.
What distinguishes Prospers AC is the technician's commitment to transparent, no-pressure service. Patrick takes time to explain each diagnostic finding and walks customers through repair options without pushing unnecessary work. This honest approach contrasts with experiences some reviewers had with other contractors who recommended costly replacements. The company focuses on accurately identifying problems and providing targeted solutions rather than maximizing invoice amounts.
Jeane Mariee described Patrick as patient and trustworthy, noting he thoroughly inspected her system and explained everything in plain language without rushing. Conversely, derrick Richard reported a significant pricing disconnect, receiving a $890 quote for a repair that included a $104 control board available elsewhere for under $130. Jesse Whitefield experienced challenges with warranty claims, noting Patrick initially indicated he would recommend a new coil but later reported to the warranty company that the issue stemmed from faulty installation, resulting in claim denial. These varied experiences suggest quality depends on individual job complexity.
What Customers Say
Across 20 reviews, the company holds a 4.0 average rating with mixed sentiment. Positive reviews consistently cite Patrick's professionalism, transparency, and honest assessments, with several customers specifically noting he does not upsell unnecessary work. Negative reviews focus on pricing transparency and warranty claim handling, with one customer noting a $890 quote for a part costing under $130 elsewhere.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, component repairs, and system tune-ups for residential cooling systems.
Heating Repair
Repair services for heating system malfunctions, including issues reported during winter months.
Mini-Split System Service
Specialized repair and installation for ductless mini-split cooling systems.
24-Hour Emergency Service
Round-the-clock availability for urgent HVAC emergencies, every day of the week.
System Inspections
Thorough system evaluations with detailed explanations of findings and repair options.