Ricks AC Maintenance & Service

Ricks AC Maintenance & Service has served the New Orleans metro area for nearly 16 years, building a client base among homeowners who value established relationships with local technicians. The company holds a Louisiana HVAC contractor license and operates primarily in Orleans Parish and surrounding Jefferson Parish neighborhoods. With 12 verified customer reviews generating a 3.5-star average, the contractor occupies a middle tier in local listings, neither a newcomer nor an institution with decades of accumulated ratings. Homeowners in Gentilly, Lakeview, and the French Quarter have left reviews mentioning service calls, indicating the business covers core New Orleans districts.

The company performs residential air conditioning replacements, including full system swaps and ductwork installations. One long-term customer noted their 2008 duct system was replaced by Rick's crew, suggesting the contractor handles larger retrofit projects beyond routine maintenance calls. Without a web presence, the company relies on word-of-mouth and repeat customers, Fallon W.'s review references nearly 16 years of continuous service, indicating a retention strategy built on relationship consistency rather than digital marketing.

Customer experiences reveal a service model with notable variation. Cindy k describes same-day arrival whenever she calls, praising helpfulness and professionalism. However, Julia Caballero reports her home remained at 82 degrees for a month while awaiting follow-up visits, and Theresa London describes a $1,000 maintenance charge for what she believed was a simple filter issue. Carmel Fertitta, a senior citizen, states her home reached 90 degrees after an attempted repair with no resolution offered. These contrasting accounts suggest response quality may depend on job complexity or staffing availability on any given day.