Roland's A/C & Heating

Roland's A/C & Heating operates from New Orleans, Louisiana, and appears in business listings under the phone number (504) 373-3299. A search of public contractor license records in Louisiana does not surface a verifiable state HVAC license matching this business, which homeowners should confirm before engaging services. Across 24 reviews, customers consistently describe a pattern of broken appointments, disputed charges, and difficulty reaching the contractor by phone. The business also appears to have operated under the name Comfort AC and Cooling, a transition Kelsey Byrd flagged in her review while noting her communications with Choice Home Warranty, one of the home warranty providers that assigns this company to policyholders. Such inconsistencies warrant direct verification before signing any service agreement.

Several reviewers specifically name interactions with owner Roland Watson that left them questioning business practices. Stephanie Harrell describes the company collecting payment then failing to arrive for three consecutive scheduled appointments, while also receiving no receipt despite a promised email follow-up. Anicia Barre recounts being charged $439 for a fuse retailing at approximately $2, along with markups on a thermostat and contractor labor that she successfully disputed through her warranty provider's appeal process. Saroj Thapa describes the contractor hanging up on multiple callback attempts after missing a scheduled appointment window. These documented scenarios suggest homeowners should approach with clear written agreements and documented expectations.