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About Stephens & Company A/C & Heating, LLC
Stephens & Company A/C & Heating, LLC delivers residential heating and cooling services throughout New Orleans and the surrounding Louisiana communities. The company maintains a 5-star rating derived from 5 client reviews, reflecting consistent service quality. This contractor serves homeowners across multiple neighborhoods, addressing both routine maintenance needs and unexpected system failures.
Without an accessible website, specific brand partnerships or specialty certifications cannot be confirmed. The company appears to focus on standard residential HVAC repair and replacement services common to the New Orleans market.
Two clients describe their experiences with the Stephens team. Leah Labat notes the company remained kind and considerate throughout her project, providing thorough assessments and educating her on necessary repairs. She appreciated the detailed communication and reported feeling informed at each stage. Rusty Autry describes depending on Mark and his crew for his own business, praising their preventive maintenance approach and noting the technician keeps replacement parts on the service vehicle for faster repairs.
What Customers Say
All 5 reviewers awarded 5 stars, with two clients specifically naming team members (Leah Labat and Rusty Autry). Communication quality and technician knowledge appear as common themes across both available reviews.
Services
AC Repair & Maintenance
Diagnostic services, refrigerant handling, coil cleaning, and system tune-ups for cooling equipment.
Heating Repair & Maintenance
Furnace diagnostics, heat exchanger inspection, and heating system repairs.
System Installation
New equipment installation and replacement services for residential properties.
Preventive Maintenance
Scheduled maintenance visits designed to extend equipment lifespan and prevent failures.
Emergency Repairs
Urgent service calls for system failures requiring immediate attention.