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Claim This BusinessThe Company A/C & Heating LLC operates as a licensed HVAC contractor serving the greater New Orleans metropolitan area, including neighborhoods in Orleans Parish and surrounding suburbs in Jefferson Parish. With 48 client reviews yielding an exceptional 4.9-star average rating, this contractor has built a reputation for reliability in a city where summer humidity makes air conditioning essential. The company employs a team led by senior technician Kirk, who handles diagnoses and estimation while darryl manages installation projects. All reviewers describe explicit warranty coverage on completed work, distinguishing this contractor from competitors who disclaim liability after installation.
What differentiates The Company A/C & Heating LLC from other area contractors centers on rapid response and problem resolution for challenging situations. Anthony Kain's review documents a same-24-hour replacement of a failed air handler at a rental property, with the old condenser unit removed and proper disposal handled within a single business day. The company Warranty covers all completed installations, though specific terms appear to vary by job scope. For attic installations requiring belly-crawl access through confined spaces, reviewers praise the crew's willingness to perform physically demanding work rather than suggesting alternative (and often more expensive) equipment configurations. Manny O.'s review specifically notes the contractor's accommodation of military personnel, describing explicit recognition of service members rather than generic claims.
Customer scenarios documented in reviews reveal specific service commitments. When Manny O. faced a nine-month insurance dispute over a mis-sized air handler, Kirk and the crew arrived within one week of the claim resolution to complete installation in a few hours, working through the physical difficulty of a crawlspace attic. Anthony Kain, managing multiple rental properties, describes relying on this contractor for both emergency replacements and routine maintenance across units spanning nearly two decades in age. The company's willingness to handle second-opinion work after previous contractor failures appears as a recurring theme across reviews, with Stass describing initial consultation that identified replacement as the more cost-effective path versus attempted repair.
All three verified reviewers award five stars, with two of three naming technician Kirk directly. Manny O. specifically praises the company's military personnel accommodation while noting explicit warranty coverage on completed work. Anthony Kain describes the company's willingness to cover all labor post-installation, a distinction from competitors who disclaim liability after equipment replacement.
Complete condenser and air handler replacement for failed or aging systems, with old equipment disposal.
System diagnosis for cooling failures, refrigerant issues, and electrical problems affecting condenser operation.
Confined-space installation requiring crawl-through access, including air handler mounting in residential attics.
Multi-unit service for landlords, with coordinated scheduling across properties and warranty management.
Installation support for new residential builds, with coordination during builder completion phases.