Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessVallee Air Conditioning and Heating has served the New Orleans metro area for years, earning a spotless 5.0-star rating across 281 reviews. As a heating contractor in one of the South's most humid and storm-prone climates, the company handles everything from routine AC tune-ups to emergency heating repairs when cold fronts sweep through. Their service area includes New Orleans proper and surrounding neighborhoods, where residents face unique challenges: sweltering summers, occasional winter freezes, and the need for equipment that withstands Louisiana humidity and storm-related power fluctuations.
What distinguishes Vallee from other area contractors stems from their customer-first approach rather than manufacturer affiliations. Multiple reviewers highlight their transparency in diagnostics, customers report receiving straightforward assessments without pressure to upsell. The company also assists with warranty claims, helping homeowners secure replacement parts at no charge. During repair waits, technicians provide temporary heating solutions so families stay comfortable, a practical service that speaks to the company's understanding of local climate emergencies.
Dan emerges as the standout technician across multiple reviews, with customers specifically requesting him for future service. One reviewer described how Dan went above and beyond by securing a free replacement part under warranty and providing a backup heat solution while waiting. Another customer praised the team's quick response when she missed her installation appointment, they returned the same day before a major storm to ensure she had working heat. The technician with a newborn, mentioned by name in one review, exemplified the respectful and courteous approach that defines this crew.
All 281 reviews award 5 stars, with customers consistently praising transparent diagnostics, fair pricing, and the team's genuine care. Multiple reviewers specifically request technician Dan by name, and several mention the company's willingness to go beyond standard service calls, including providing temporary heating solutions during part waits and returning same-day when schedules change.
Comprehensive air conditioning repair services to restore cooling performance, including diagnostic assessments, refrigerant handling, electrical troubleshooting, and preventive maintenance to extend system life and improve efficiency.
Furnace and heating system repair services addressing ignition issues, thermostat malfunctions, heat exchanger problems, and annual heating system maintenance to ensure reliable performance during cold weather.
Professional installation of new air conditioning systems, including careful assessment of your home's cooling needs, transparent pricing, and thorough explanation of all available options without pressure.
Installation of new heating systems including furnaces and heat pumps, with complete sizing calculations, proper permitting, and ductwork evaluation to ensure optimal heating performance.
Rapid response to HVAC emergencies including same-day service for critical failures. We prioritize dangerous situations such as complete heating loss during cold snaps and can provide temporary solutions while waiting for parts.
Annual maintenance programs designed to keep HVAC systems running efficiently in the demanding New Orleans climate, including filter changes, coil cleaning, performance testing, and preemptive part inspection.