A&W OUTDOOR POWER
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A&W Outdoor Power operates as a lawn mower and outdoor power equipment dealer in New Roads, Louisiana, holding a 3.1-star average from 55 customer reviews. The business maintains standard retail hours Monday through Friday from 8 AM to 5 PM, with Saturday availability until noon and Sunday closure. Serving the greater New Roads area, the shop specializes in sales and service of outdoor power equipment, particularly riding mowers and related machinery.
The dealership carries Scag equipment, with multiple reviewers noting purchases of Scag Turf Tiger and other Scag models. Customers mention the shop maintains parts availability for older equipment, with one reviewer noting success obtaining components for a 61-inch Turf Tiger purchased used approximately five years prior. The business provides annual servicing for equipment purchased at the location.
Customer experiences at A&W Outdoor Power show significant variation. Positive reviewers describe friendly service and helpful product guidance, with Steve Painter noting directional assistance and Kevin Dwyer highlighting good deals and annual service reliability. However, negative reviews raise serious concerns about customer service quality and treatment, including allegations of differential treatment based on customer background and issues with repair outcomes. Mrs. Johnson describes a problematic experience involving her mother's mower service spanning multiple weeks with unresolved issues.
What Customers Say
Of 55 reviews, 4 reviewers award 5 stars citing friendly service and reliable repairs, while 3 reviewers award 1 star citing serious concerns about customer treatment and service quality. Positive feedback emphasizes parts availability for older equipment, while negative feedback centers on communication and service outcome issues.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Lawn Mower Sales
Retail sales of new and used outdoor power equipment including riding mowers and walk-behind models.
Equipment Servicing
General maintenance including oil changes, belt repairs, and annual tune-ups for outdoor power equipment.
Parts Supply
Parts availability for older equipment models, with specific mention of Scag components.
Fuel System Repairs
Fuel line and fuel system cleaning or repair services, as referenced in customer reviews.
Tire Services
Tire repair and replacement for riding mowers, mentioned in service documentation.