Always There A/C & Heat

Always There A/C & Heat has served Shreveport area homeowners for years, building a reputation on 24-hour availability and responsive emergency service. The company holds a 4.2-star rating across 26 customer reviews, with recent feedback consistently praising their honesty, thoroughness, and technical knowledge. Based in Shreveport, Louisiana, the team travels to surrounding communities to provide AC and heating repairs, installations, and thermostat replacements. This contractor handles both residential cooling and heating systems, serving customers who encounter sudden failures during the region's humid summers and occasional winter cold snaps.

What distinguishes Always There A/C & Heat is their commitment to showing up when other contractors cannot. Multiple reviewers describe same-day arrivals during sweltering heat waves, after-hours emergency calls following power outages, and situations where the team went above and beyond what was initially requested. They work directly with home warranty companies, helping customers navigate coverage while keeping prices within budget. Their approach combines technical skill with transparent communication, customers report that technician Justin Morris explains each step of the diagnostic process and welcomes questions throughout the service call.

Customer stories reveal why the company name fits. After a hurricane caused a major power outage in Shreveport, Justin traveled after hours to assess a non-cooling AC unit, ultimately replacing the entire system. Another reviewer describes how the team arrived the same day after an insurance referral, completed the repair the following day, and handled thermostat replacement without additional charges. A third customer notes Justin's patience in answering questions and describes him as knowledgeable and honest. These scenarios, emergency response, flexible scheduling, and thorough workmanship, appear repeatedly across reviewer accounts.