DMR Mechanical

Air conditioning contractor
4.1(42 reviews)
6150 W Bert Kouns Industrial Loop, Shreveport, LA 71129
DMR Mechanical

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About DMR Mechanical

DMR Mechanical LLC has served the Ark-La-Tex region since May 2004, when founders Danny Gilcrease, Mark Ross, and Rick Barr launched the company with over two decades of individual experience in HVAC, plumbing, and piping trades. Today, the Shreveport-based contractor operates 60 service trucks with 85 employees boasting a remarkable 500 years of combined mechanical expertise. The company holds Louisiana Mechanical License #42461 along with plumbing, gas, and boiler licenses across Louisiana, Arkansas, and Texas, currently holding a 4.1-star rating from 42 customer reviews. Technicians operate from locations in Shreveport, Bossier, Ruston, and Monroe, providing 24/7 emergency coverage throughout Louisiana, East Texas, and South Arkansas.

What distinguishes DMR Mechanical from regional competitors is their multi-trade scale and comprehensive licensing portfolio. The company operates as a full mechanical contractor handling both HVAC and plumbing under one roof, eliminating the need for homeowners to coordinate separate specialists. Their preventative maintenance programs include parts and labor discounts, and all technicians hold EPA certification. Unlike smaller operations that may sub out specialized work, DMR maintains in-house capabilities for video camera drain inspections, gas line repairs, water heater installations, and boiler services, work that requires the Louisiana Boiler License #B10000259 and NBBI R Stamp #R-8152 they prominently display.

Customer experiences vary considerably. When Teresita Sanchez scheduled a drainage backup repair, the technician sent was inexperienced and required nine hours to address what a outside plumber resolved in 20 minutes. The same visit left her shower drain compromised. However, the follow-up technician who addressed the lingering issues was described as efficient and friendly. Ben Ware's review cited a separate concern involving a company vehicle incident on I-20, suggesting operational inconsistencies that extend beyond technical service. Positive reviewers specifically mention same-day emergency response during Shreveport's brutal summer heat waves, with technicians arriving equipped to handle cooling emergencies that left homes uninhabitable.

What Customers Say

Of 42 reviews, customers frequently mention the company's 24/7 emergency availability and same-day response during heat waves. Negative feedback centers on inconsistent technician experience levels, some reviewers received newly trained technicians who required extended time, and communication gaps with management following service issues. Positive reviews praise diagnostic skills while criticism targets hourly pricing structures and billing disputes.

Working Hours

SundayClosed
Monday7:30 AM–4:30 PM
Tuesday7:30 AM–4:30 PM
Wednesday7:30 AM–4:30 PM
ThursdayToday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed

Services

HVAC Repair & Replacement

Service, repair, and replacement for all AC and heating brands with EPA-certified technicians available 24/7.

Preventative Maintenance Programs

Scheduled tune-ups including parts and labor discounts for year-round system reliability.

Plumbing Repairs

Full plumbing services for leaks, pipe damage, and fixture issues across residential properties.

Water Heater Services

Repair and installation of traditional and tankless water heater systems.

Drain & Sewer Cleaning

Complete drain cleaning using video camera inspection to diagnose stubborn clogs and sewer line issues.

Gas Line Services

Gas line repair and installation performed by licensed technicians holding Louisiana Gas License #LMNGF8253.

Sprinkler System Repair

Lawn sprinkler system repair and maintenance for residential landscapes.

Frequently Asked Questions