Midsouth Distributing USA, Inc

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About Midsouth Distributing USA, Inc
Midsouth Distributing USA, Inc operates as an appliance parts supplier serving Shreveport and the broader Ark-La-Tex region from a strategically located store at 8825 Jewella Avenue. The business has earned a 4.4-star rating across 77 customer reviews, reflecting consistent service quality. With 16 locations spanning Arkansas, Texas, Missouri, and Louisiana, Midsouth provides both DIY homeowners and professional contractors access to factory-certified replacement components for major appliance brands.
What distinguishes Midsouth is their dual inventory approach, they stock both traditional appliance parts (washers, dryers, refrigerators, dishwashers, ovens) and HVAC equipment including furnaces, window units, and central air conditioning systems. This breadth allows a single order to cover multiple repair needs. They carry an extensive brand portfolio ranging from Whirlpool and Maytag to premium names like Thermador and Gaggenau, ensuring customers find matches for vintage and current models alike.
Customer stories from reviews illuminate their service style. Joshua Thinker walked in with a broken dryer component and staff retrieved the exact replacement within minutes, no shipping wait, no special orders. A.J. Hodges IV ordered a Whirlpool oven part online, received it in two days, realized it wasn't the correct component, and was permitted to return it locally instead of shipping it back. Reviewers specifically name Chad, Chuck, and Mark as technicians who deliver knowledgeable assistance and problem-solving.
What Customers Say
77 reviewers give Midsouth a 4.4-star average, with 7 of 8 sampled reviews awarding 5 stars. Positive reviewers cite specific technicians (Chad, Chuck, Mark) and describe scenarios involving same-part retrieval, local returns, and delivery speed. The single 1-star review cites a delayed part arrival rather than product quality or staff behavior.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Appliance Parts Retail
Replacement components for washers, dryers, refrigerators, dishwashers, ovens, ranges, and microwaves from major manufacturers.
HVAC Equipment Supply
Furnaces, window air conditioners, and central AC units available for contractors and homeowners.
Wholesale Accounts
Dedicated sourcing for contractors requiring volume parts access and contractor-only product lines.
Multi-Brand Inventory
Factory parts for Whirlpool, Maytag, GE, Frigidaire, KitchenAid, Thermador, Gaggenau, and 20+ additional brands.
Online Ordering with Local Fulfillment
Parts can be ordered online and shipped or picked up at the nearest of 16 regional locations.
In-Store Parts Identification
Staff assists with diagnosing needs and matching broken components from customer-provided parts.
Local Return Processing
Wrong-part returns accepted at the local Shreveport store rather than requiring outbound shipping.