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Claim This BusinessMoon's Air has kept Shreveport and Bossier City comfortable since 1971, making it one of the longest-running family-owned HVAC operations in northwest Louisiana. The company holds an A+ rating with the Better Business Bureau and maintains NATE-certified technicians, reflecting a commitment to ongoing technical education. Across 198 verified customer reviews, the company averages 4.8 stars, a consistency that speaks to reliable service delivery across tens of thousands of service calls over five decades.
What distinguishes Moon's Air from other regional contractors is their exclusive partnership with Lennox, a manufacturer known for high-efficiency variable-speed systems. They back every installation with an 18-year parts and labor warranty, substantially longer than the industry standard. Homeowners can take advantage of utility rebates exceeding $3,000 on qualifying systems, plus ongoing promotions that bundle smart thermostats and air purification upgrades. The company also offers financing as low as $126 monthly, making system replacements accessible for households balancing immediate comfort needs with budget constraints.
Customer stories from recent reviews illuminate the team's approach to real-world problems. Enrico Seilz describes how a technician visited on a Saturday to diagnose his AC system, ordering parts and completing repairs without additional charges under his maintenance plan. Another reviewer, Doug Scott, notes technician Jacob performed a thorough outdoor unit cleaning, removing grill panels to clean coils and documenting system pressures with smart recovery hoses, an level of detail many contractors skip. These narratives reflect a service culture that prioritizes solving the root cause rather than temporary fixes.
7 of 8 recent reviews award 5 stars, with technicians named in each positive account. Multiple reviewers specifically mention same-day response and Saturday availability, services rarely highlighted in negative feedback. The single 1-star review cites communication issues after installation, contrasting with the diagnostic skill praised across positive accounts.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Diagnostics, refrigerant recharge, coil cleaning, and tune-ups including the $49 early-bird seasonal special.
Furnace repair, heat pump maintenance, and radiant heating system installation for Louisiana winters.
Complete HVAC replacement using Lennox high-efficiency variable-speed equipment with professional permitting.
Zone-controlled comfort solutions for additions, garages, or homes without existing ductwork.
HEPA filtration, UV lights, humidifiers, dehumidifiers, and heat recovery ventilators for whole-home health.
Server room cooling, commercial maintenance contracts, and multi-unit building systems.
Wi-Fi thermostat installation and programming to maximize efficiency savings on Louisiana electric bills.