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Claim This BusinessDoug's Service Company has built a strong reputation across the Bayou Region with 4.7 stars from 1,036 reviews. Based in Thibodaux, the contractor serves homeowners in Houma, Lockport, and the surrounding Louisiana parishes with round-the-clock availability. Tony Malcombe summed up the general experience: 'We have been using Doug's for our AC and generator maintenance and repairs, and we could not be more satisfied.' The company handles residential and light commercial work across three trades, giving homeowners a single point of contact for HVAC, electrical, and generator needs.
What sets Doug's apart from single-trade shops is the breadth of expertise under one roof. The 24/7 operation means emergency calls, whether a breaker panel trips at midnight or an AC unit fails during a summer heat wave, are answered without overtime surcharges. One reviewer noted that a technician 'has my AC blowing so cold the wife needed a blanket.' That level of cooling performance in a humid Louisiana summer requires proper refrigerant charge, coil cleaning, and airflow calibration on top-tier brands.
Grant, a technician reviewers consistently praised, brought a 20-year-old generator back to life for homeowner Jeff Leblanc, who reported the unit 'started this evening as scheduled. This time it did not struggle to start. It started with no problems and ran and sounded like it was brand new.' Tony Malcombe echoed that sentiment, describing Grant and Nick as arriving on time, explaining each step clearly, and leaving workspaces cleaner than they found them. The Redfish Charter Company also specifically requested Grant after a prior visit, noting his seven years of HVAC experience and thorough diagnostic approach.
Of 1,036 reviews, the overwhelming majority award 5 stars and name technicians Grant or Nick for their honesty, punctuality, and technical skill. One electrical job resulted in callbacks and wiring corrections that required a separate inspection, which the company later addressed. Generator and AC work receives consistent praise, with customers citing equipment restored to like-new condition.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostics, refrigerant adjustments, coil cleaning, and tune-ups to restore cooling performance for Louisiana summers.
Inspection, repair, and routine maintenance to keep home standby generators running reliably during outages.
Breaker box replacements and code-compliance work including GFCI outlet installation.
Round-the-clock availability for HVAC, electrical, and generator emergencies without overtime surcharges.
Service for light commercial systems beyond residential scope, expanding capabilities across multiple building types.