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About D & D Refrigeration
D & D Refrigeration operates as an HVAC contractor serving Westlake and the surrounding Louisiana communities. The business holds a strong 4.1-star rating based on nine customer reviews, with several clients noting the owner's responsiveness and professional demeanor. Located in Westlake, this contractor has established a presence in Calcasieu Parish, offering emergency repair services across the region.
Customer feedback reveals mixed experiences with this contractor. Several reviews highlight fast same-day arrivals and reasonable pricing, with technicians taking extra time to ensure problems do not recur. However, a subset of reviews documents frustration with missed callbacks and unfulfilled commitments, suggesting that communication may be inconsistent depending on workload and scheduling demands.
Positive reviews specifically name RW as a technician who provided same-day AC repair during urgent situations, with one customer describing him as the kindest and most helpful repair professional they had ever encountered. Another reviewer notes that Jonathan arrived approximately two hours after being contacted and fixed the issue thoroughly rather than applying a temporary solution.
What Customers Say
Four of seven reviewers give five-star ratings, praising same-day service, friendly technicians, and thorough repairs. Negative reviews cite communication failures, including unreturned calls and unmet promises, while one reviewer claims the business location appears abandoned. The contrast suggests competent technical work but inconsistent customer follow-through.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnoses and repairs air conditioning systems, with reviewers noting thorough fixes that prevent repeat problems.
Emergency HVAC Service
Available 24 hours daily including weekends, according to business hours information.
Heating System Service
Full HVAC repair services for both cooling and heating systems in residential properties.
refrigerant Systems
Specialty in refrigeration services as indicated by the business name, serving both residential and commercial clients.