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About Forge
Forge is an HVAC contractor serving Auburndale, Massachusetts, and surrounding communities with a focused specialization in heat pump systems. With a 4.8-star rating accumulated across 101 customer reviews, the company has established a strong reputation for professional heat pump installation and service. Their service area extends beyond Auburndale to neighboring Massachusetts communities, delivering customized heating and cooling solutions to homeowners throughout the region. The team operates Monday through Friday from 8 AM to 5 PM, providing structured scheduling that accommodates typical homeowner availability.
Unlike traditional HVAC shops offering broad service categories, Forge concentrates exclusively on heat pump technology, positioning themselves as specialists rather than generalists. This focused expertise allows their in-house team of technicians and electricians to deliver custom-designed systems that meet national accreditation standards. Homeowners can access instant Mass Save rebates, reducing upfront project costs, alongside an extended warranty covering both labor and equipment. The company also provides preventative maintenance plans designed to prevent system breakdowns and extend equipment lifespan.
Customer reviews highlight specific service experiences that demonstrate the company's commitment to quality. Parker Johnson's review describes a whole-home ductless heat pump installation where the team helped navigate Mass Save's heat loan program, noting professional and efficient work. Connie Ho's experience involved a complex installation requiring four walkthroughs, with the team maintaining professionalism throughout while the homeowners were away. Dale Peterson's 125-year-old house received a ducted heat pump system, with the company keeping him informed at every step. Reviewer Sahang-Hee Hahn specifically mentioned a crew led by Stone, praising their diagnostic work, proposed solutions, and organized communication.
What Customers Say
Five of seven detailed reviews specifically mention professional conduct and technical expertise. Three reviewers highlight complex installations successfully handled, while two mention cost competitiveness and rebate processing. Negative feedback appears minimal, with one reviewer citing paperwork delay.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Heat Pump Installation
Full-system heat pump installation including ducted and ductless configurations for residential homes.
Home Energy Assessments
Evaluations through Green Energy Gains program to determine efficiency and upgrade options.
Heat Pump Maintenance
Seasonal tune-ups and diagnostics to keep systems running smoothly year-round.
Electrical Upgrades
In-house electrical work necessary for heat pump system installations.
EV Charger Installation
Installation of electric vehicle chargers alongside heat pump systems.
Heat Pump Water Heaters
Installation of heat pump water heating systems for home efficiency.
Remote Thermostat Controls
Smart thermostat integration and setup for heat pump systems.