Middlesex Crossing

Middlesex Crossing is an apartment complex in Billerica, Massachusetts, managed by a team dedicated to residential living in the greater Billerica area. With 199 reviews contributing to a 4.5-star rating, this complex serves tenants across Billerica and surrounding Middlesex County communities. The property offers one-bedroom units with water, sewer, heat, and gas included in the rent, requiring tenants to cover only electric and wifi expenses.

What distinguishes Middlesex Crossing from typical corporate apartment complexes is the hands-on approach taken by the on-site management and maintenance teams. The leasing office staff work directly with prospective tenants, including showing multiple units and preparing spaces between tenants, sometimes on very short notice. The maintenance team responds to service requests promptly, addressing issues ranging from routine repairs to more urgent matters.

Several reviewers specifically mention positive experiences with the maintenance staff, including technicians named Obe and Narciso who prepared units on short notice, including carpet steaming, to enable same-day move-ins. One reviewer describes how the maintenance crew resolved issues quickly after a maintenance request, noting they had lived at the complex for nearly a decade with consistently respectful treatment from both office staff and maintenance personnel.