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About Alpha Plumbing and HVAC
Alpha Plumbing and HVAC operates as a mechanical contractor serving the Boston metropolitan area with comprehensive heating, cooling, and plumbing solutions. The business maintains a 4.9-star rating derived from 64 client reviews, indicating consistently strong customer satisfaction. Their service portfolio encompasses heat pump systems, furnaces, boilers, gas piping infrastructure, sump pump installations, and water heater services.
The company distinguishes itself through several specialized capabilities. As a MassSave partner, they can guide homeowners through available energy efficiency rebates for qualifying installations. Their approach includes detailed heat load calculations and custom ductwork design for each project, ensuring optimal system sizing and performance. The business specializes in forced hot water heating systems alongside conventional heat pump and air conditioning solutions.
Multiple reviewers recount experiences with Mark, describing him as responsive, knowledgeable, and dedicated to quality workmanship. One client noted Mark arrived quickly to handle a repair, completing the work efficiently after explaining each step. Another detailed a boiler replacement project where the team maintained clear communication throughout and delivered professional results with thorough cleanup.
What Customers Say
Sixty-four reviews yield a collective five-star average, with eleven verified reviewers unanimously praising the same technician and describing him as honest, responsive, and transparent about necessary repairs versus upselling.
Services
Heat Pump Installation & Repair
Sales and service for heat pump systems designed for Massachusetts climate extremes, including ducted and ductless configurations.
Furnace & Boiler Service
Installation, replacement, and repair of forced hot water heating systems, traditional furnaces, and boiler units.
Gas Piping Installation
Professional extension and repair of natural gas lines to support new heating equipment or appliances.
Water Heater Services
Installation, maintenance, and repair of traditional and tankless water heating systems for residential properties.
Sump Pump & Drainage Solutions
Installation and service of sump pump systems to manage groundwater in Boston-area basements.
Heat Load & Duct Design
Custom heating load calculations and ductwork design ensure properly sized systems for each home's unique characteristics.