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About Arthur Plumbing and Heating
Arthur Plumbing and Heating operates as a plumbing specialist serving the Boston metropolitan area and surrounding communities. The business maintains a perfect 5.0-star rating across 15 verified customer reviews, demonstrating consistent service quality. Operating under the primary contact name Brad, the company focuses on residential plumbing solutions including leak detection, pipe repair, and emergency diagnostics.
What distinguishes Arthur Plumbing and Heating is the emphasis on transparent communication and honest assessments. Reviewers consistently note that Brad explains exactly what work is needed and deliberately avoids recommending unnecessary repairs. The business offers same-day response capabilities, with documented arrivals outside standard business hours including late-night and weekend emergencies.
Customer scenarios from reviews reveal Brad handling urgent situations including a leak investigation requiring thorough diagnostics, a late-night panic call resolved the following day, and a Sunday afternoon repair. Multiple reviewers highlight Brad arriving when promised, completing full repairs, and ensuring everything functions correctly before departing. The consistent theme across feedback emphasizes reliability, respect for the property, and professional communication throughout service visits.
What Customers Say
Seven reviewers specifically mention emergency or urgent situations, with Brad arriving same-day during late-night hours on multiple occasions. All 15 five-star reviews praise transparent pricing, skilled diagnostics, and completion of necessary work without upselling.
Services
Leak Detection and Repair
Locating hidden leaks in pipes, walls, and fixtures with thorough diagnostics and permanent fixes.
Emergency Plumbing Service
Same-day response for urgent issues including late-night and weekend emergency calls.
Pipe Repair and Replacement
Diagnosing pipe problems and performing necessary repairs to restore proper water flow.
Drain Cleaning and Clearing
Addressing clogged or slow drains to restore proper drainage throughout the home.
Plumbing Diagnostics
Thorough investigation to identify the root cause of plumbing issues before recommending repairs.