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About Bigwave Heat Pump
Bigwave Heat Pump functions as a specialized HVAC contractor serving the Boston, Massachusetts metro area. This business maintains a flawless 5.0-star reputation based on feedback from five verified clients. The company focuses on solving complex heating failures and upgrading outdated cooling systems, serving both historic homes and newer construction in the city and surrounding neighborhoods.
A standout capability involves designing flexible 'dual fuel' systems that pair high-efficiency heat pumps with existing propane furnaces for backup heating. One client documented how this approach reduced their monthly energy costs significantly compared to installing multiple mini-splits, while also qualifying for available federal tax credits. The team is also recognized for integrating smart thermostat technology to optimize performance and monitoring.
Customer narratives illustrate the hands-on approach. For Darin Adair, the team managed a complicated two-zone retrofit, keeping the propane system as backup and configuring smart controls without disturbing the home's existing infrastructure. June Bardsley recalled a recent warranty issue where Dave personally inspected the unit and coordinated directly with the manufacturer to resolve the problem, underscoring a commitment to long-term support.
What Customers Say
Every reviewer cited in the dataset awarded a perfect 5-star rating, with consistent praise for technical precision, transparent pricing, and respectful on-site behavior such as removing boots before entering living spaces.
Services
Heat Pump Installation
High-efficiency heat pump installation, including replacements for older AC units.
Dual Fuel System Setup
Integration of heat pumps with existing propane or oil furnaces for backup heating reliability.
Mini-Split System Install
Ductless mini-split installation for zoned heating and cooling in specific areas.
AC & Furnace Repair
Diagnostic services and repairs for central air conditioning and forced-air heating systems.
Smart Thermostat Setup
Installation and configuration of smart thermostats for optimized system control.
System Maintenance
Seasonal tune-ups and inspections to ensure heating efficiency and prevent outages.