Boston Boiler & Furnace

Boston Boiler & Furnace operates as a heating contractor serving residential and commercial clients throughout Boston and Dedham, Massachusetts. The company holds dual licenses in plumbing (33180) and refrigeration (23180), backed by more than three decades of industry experience. With a rating of 4.6 stars gathered from 55 customer reviews, the contractor has established a track record of consistent service delivery in the greater Boston metropolitan area.

What distinguishes Boston Boiler & Furnace is an unusual payment structure: clients need not provide any deposit upfront, and payment is accepted only after confirming satisfaction with the completed installation. This confidence-based model pairs alongside a five-year parts-and-labor warranty, a coverage term that substantially exceeds typical industry standards. The contractor specializes in boiler systems and hot air furnaces running on either oil or natural gas fuel sources, enabling flexible solutions tailored to existing infrastructure.

Reviewers document specific service scenarios illustrating the company's approach. One landlord account describes Scott arriving within 24 hours during a February heating failure, taking time to properly diagnose multiple system issues rather than applying temporary fixes. Another client recounts consulting Scott after receiving a $25,000 replacement recommendation from another contractor, noting that Scott identified the claim as unwarranted and saved the client from an unnecessary expense.