Cassidy Plumbing & Heating

Cassidy Plumbing & Heating maintains a perfect 5-star rating across 14 verified client reviews, establishing themselves as a trusted plumbing and heating contractor serving Arlington and surrounding Middlesex County communities within a 20-mile radius. Their service area encompasses over 20 Boston-adjacent towns including Lexington, Belmont, Winchester, Cambridge, Medford, Waltham, Woburn, Burlington, and Watertown. The team operates Monday through Friday from 7 AM to 6 PM, with Saturday availability until 2 PM, plus round-the-clock emergency response capabilities for urgent situations requiring immediate attention.

What distinguishes Cassidy Plumbing & Heating from neighboring contractors is their commitment to transparent, upfront pricing without overtime charges on evening or weekend calls, and their dedication to same-day service availability for standard requests. Their service portfolio covers the complete spectrum from leak detection and pipe repairs through drain cleaning using advanced equipment, water heater installation and replacement, boiler services, and comprehensive heating system maintenance designed to keep homes comfortable throughout New England winters. They maintain full Massachusetts state licensing and comprehensive insurance coverage on every service call.

Customer testimonials consistently highlight technician Don Cassidy, who reviewers describe as exceptionally responsive, thorough, and committed to explaining every aspect of proposed work before proceeding. Multiple reviewers recount specific instances where Don arrived same-day during emergencies, including a water heater burst incident in October where he responded immediately despite the urgency. Another client noted Don squeezed them in for a last-minute evaluation without charging a fee, demonstrating the flexibility and customer-first approach that generates strong referral recommendations.