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About Costa’s Plumbing, Heating and Air Conditioning Inc.
Costa's Plumbing, Heating and Air Conditioning Inc. holds a 4.0-star average across 7 customer reviews in the Boston metro area, delivering plumbing, heating, and cooling services to residential and light commercial clients. The company operates out of Boston with phone number (781) 775-0495, and customer accounts confirm service reaching as far east as East Wareham. Reviewers consistently flag responsiveness as a defining trait, one noted the team arrived the morning after an emergency call during a summer stretch when cooling failed late Tuesday night.
The business distinguishes itself through same-day emergency availability that regional competitors routinely decline. Customer feedback confirms the team will travel to locations other contractors bypass, including properties outside immediate Boston proper. This willingness to extend service beyond convenient thresholds appears in multiple five-star accounts describing how alternative companies refused these same calls.
Reviewer narratives surface specific service scenarios worth noting. One account credits Craig Costa and the crew with navigating warranty coverage on a 1.5-year-old unit that the original installer abandoned, managing the coordination to secure a replacement despite complications. Another describes arrival the morning after a late-night failure when six other HVAC companies declined the dispatch entirely. Not all experiences prove positive, a single one-star account cites accountability concerns after damage appeared a year post-service.
What Customers Say
Four of five five-star reviewers emphasize responsiveness and problem resolution, while the lone critical voice attributes unresponsiveness to refusing accountability for post-service damage. Two positive accounts specifically commend same-day or next-morning arrival times, distinguishing this contractor from competitors who declined service calls.
Services
Plumbing Repair & Installation
Diagnostic, repair, and install services for residential plumbing systems including pipes, fixtures, and water heaters.
Heating System Service
Furnace and boiler repair, maintenance, and installation ensuring winter heating reliability.
Air Conditioning Repair & Replacement
Cooling system diagnostics, repair, and replacement including handling warranty-eligible unit swaps.
Emergency HVAC Response
Same-day or next-morning emergency calls for heating or cooling failures in Greater Boston and surrounding areas.
System Maintenance
Preventive tune-ups and scheduled servicing to extend equipment lifespan and prevent mid-season failures.