Derry Appliance Repair LLC

Derry Appliance Repair LLC serves Boston homeowners with a 5.0-star rating drawn from 1,369 client reviews. The business specializes in household appliance repair, handling common major appliances found in Massachusetts homes. Reviewers consistently mention scheduling flexibility and the team's willingness to accommodate urgent situations, with multiple customers noting same-day or next-day appointment availability when problems became pressing.

Customer reviews reveal a consultative approach that distinguishes this service from typical repair calls. Several reviewers describe receiving detailed explanations of their appliance issues along with multiple repair options, allowing informed decisions rather than immediate sales pressure. The team assists with warranty documentation, with one reviewer recounting how Derry Appliance identified an LG refrigerator compressor still under manufacturer coverage, saving the cost of a new appliance purchase.

Technicians named in reviews include Fred, Matthew, and Ann, each receiving specific praise for professional conduct. One reviewer detailed how Fred arrived early for a scheduled dryer repair and completed the fix on the first visit at a reasonable price. Another described Matthew's thorough explanation of a washing machine problem and available solutions. A third reviewer noted Ann's responsiveness when coordinating an urgent refrigerator appointment, describing the team as professional and reasonably priced.