Done By Professionals Heating & Cooling Services

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About Done By Professionals Heating & Cooling Services
Done By Professionals Heating & Cooling Services operates as an HVAC contractor serving Boston and the neighboring greater Wilmington area. The company maintains a 3-star rating aggregate from 2 customer reviews, indicating mixed experiences among clientele. Their service portfolio encompasses heating system installation, maintenance, and repair alongside cooling solutions for residential properties.
What distinguishes this contractor is their comprehensive mechanical services division including custom sheet metal fabrication and ductwork design. They offer indoor air quality enhancements such as ultraviolet anti-bacterial lights and electronic air cleaners, addressing bacterial and particulate concerns within home environments. Their service contracts provide ongoing maintenance options for both heating and cooling systems.
One reviewer, Steven Belmore, recounts Doug and the technicians delivering prompt, honest service and recommends the company. Conversely, Kenneth Newell describes difficulties securing documentation for an insurance claim and alleges the contractor failed to complete contracted work, leaving unfulfilled obligations. These divergent accounts suggest service quality may vary depending on specific job circumstances.
What Customers Say
One of 2 reviews awards 5 stars citing promptness and honesty, while the other assigns 1 star for broken promises and non-response to communications. The contrast suggests job-specific execution variability rather than uniform service quality.
Services
Heating System Installation
Installation of gas, oil, and electric furnaces, boilers, heat pumps, and ductless mini-split systems.
Heating Repair and Maintenance
Service, repair, and maintenance contracts for heating systems including emergency service availability.
Cooling System Installation
Air conditioning, air handlers, coils, and ductless mini-split system installations.
Indoor Air Quality Solutions
Air purification systems, electronic air cleaners, and ultraviolet anti-bacterial light installations.
Custom Ductwork and Fabrication
Custom duct fabrication and sheet metal fabrication for bespoke HVAC installations.
Mechanical Services
Comprehensive mechanical services including water heater installation, boiler service, and heat pump systems.
Energy-Efficient Upgrades
Green and high energy efficiency solutions, thermostat upgrades, and consultation on efficiency improvements.