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About E Francis plumbing & Heating
E Francis Plumbing & Heating operates from Malden, serving Boston, surrounding neighborhoods, and the North Shore of Massachusetts. The company holds a 4.5-star rating compiled from 16 customer reviews, reflecting consistent service quality across residential plumbing projects. A Master Plumber leads operations, and the business maintains full licensing and insurance coverage for all work performed.
This family-run contractor distinguishes itself through transparent pricing and responsive service. Reviewers frequently note that project costs remained fixed without unexpected additions, a practice that builds trust with homeowners managing budget-conscious repairs. The team handles diverse residential needs, from routine maintenance to complex system replacements, without emphasizing narrow specialty niches.
Multiple reviewers highlight specific technicians who delivered reliable service during challenging circumstances. Greg Cocca's review describes a same-day response during an unexpected heating failure, with the technician arriving within two hours and resolving the issue in twenty minutes. Beth O'Malley's feedback mentions a sewer pipe replacement project completed at a fair, stable price with high craftsmanship standards. These accounts demonstrate the contractor's capacity for both urgent same-day calls and larger-scale renovation projects.
What Customers Say
Six of eight reviewers specifically name Mike or mention the team's same-day or rapid response capability. All sixteen reviews award five stars, with multiple customers noting transparent pricing that did not increase during projects. Customers consistently describe the team as professional, courteous, and knowledgeable across diverse plumbing needs.
Services
Plumbing Repairs & Diagnostics
Leak detection, pipe repairs, and diagnostic services for residential plumbing systems.
Water Heater Installation
Replacement and new installation of residential water heaters, including size upgrades.
Sewer & Drain Services
Sewer pipe replacement, drain cleaning, and related underground plumbing work.
Bathroom & Kitchen Installation
New bathroom fixtures, shower installations, and appliance hookups.
Heating System Service
Boiler maintenance, heating repairs, and system servicing for residential properties.
Gas Line & Fireplace Services
Gas line work and gas fireplace installation for residential homes.
Emergency Same-Day Repairs
Urgent plumbing and heating repairs with rapid response availability.