Fidelis Plumbing and Heating

Fidelis Plumbing and Heating maintains a 4.9-star rating across 59 client reviews in the Boston metro area, serving homeowners throughout the city and surrounding neighborhoods. The company focuses on residential plumbing and heating needs, with reviewers frequently mentioning both repair and installation work. Clients describe the team as knowledgeable and professional, with particular emphasis on clear communication about options and pricing before work begins.

The website was not accessible at the time of review, limiting visibility into specific brand partnerships, certification credentials, or specialized service offerings beyond what appears in customer feedback. Reviewers mention repairs involving water heaters, boilers, gas dryers, and washing machines, but detailed equipment brands or manufacturer partnerships cannot be confirmed from available sources. This limitation should be noted when evaluating the full scope of their expertise.

Multiple reviewers highlight specific technicians who handled urgent situations. Laura Adams describes Mike arriving the same day during the holidays when her heat failed. Patrick Goodwin credits Zach and Tanner with responding within an hour on a Saturday when a water heater began leaking, preventing additional damage and completing a replacement the same day. A reviewer noted a technician mentioned over 30 years of field experience during a boiler service call on a Saturday morning. These accounts reflect responsiveness to time-sensitive residential problems.