Gervais Plumbing & Heating Inc

Gervais Plumbing & Heating Inc has served Boston-area homeowners and businesses for over 10 years as a family-owned contractor specializing in plumbing, heating, and air conditioning systems. Based in Boston, Massachusetts, the company maintains a 24-hour emergency line at (800) 729-9189 and operates standard hours Monday through Friday 7AM to 5PM. The contractor holds a 2.6-star average rating across 5 customer reviews, with service coverage extending to neighborhoods including South Boston, the North End, and Back Bay, as well as surrounding communities such as Quincy, Cambridge, and Brookline.

This contractor distinguishes itself through an extensive brand portfolio encompassing major manufacturers including Carrier, Trane, Lennox, Goodman, and Mitsubishi, offering homeowners flexibility when selecting equipment for new installations or replacements. The company provides a quality workmanship guarantee on all new HVAC system installations, backed by what the business describes as prompt, courteous professionalism. Emergency service availability around the clock differentiates them from contractors with standard-only schedules, particularly valuable during New England's extreme seasonal temperature swings.

Customer experiences reveal mixed results. Sara Fenzel praised the company's rapid response during a heatwave, noting technicians arrived quickly and handled the HVAC emergency effectively, she would recommend the service to others. Conversely, Linda Pineau described a contentious furnace cleaning visit where technicians allegedly damaged her previously functioning system, ing a $21,000-$28,000 replacement before she obtained a second opinion confirming water damage. This review highlights the importance of obtaining multiple estimates for significant repairs.