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About KW Plumbing and Heating
KW Plumbing and Heating serves Boston-area homeowners with standard plumbing repair and replacement services. The business holds a 3.9-star rating drawn from 16 customer reviews, indicating mixed but generally acceptable service quality. Technicians respond to calls for faucet repairs, valve replacements, water line fixes, and emergency pipe bursts. The company operates under the KW Plumbing and Heating name and can be reached at (508) 366-0475.
The website provides minimal information about service specialties, brand partnerships, or formal warranty programs. Available website sections list residential and commercial services alongside project showcases, though specific technical certifications or equipment brands are not enumerated on the homepage.
Customer reviews name specific technicians and describe particular repair scenarios. One reviewer mentions Ken Wood responding immediately to a burst pipe after a cold night, arriving quickly to prevent basement flooding. Another describes a technician replacing a valve and assessing a 40-year-old furnace within the same service call. A third notes same-day faucet and shut-off valve replacement completed in about 30 minutes with fair pricing and no upselling attempts.
What Customers Say
8 reviewers specifically name technicians Ken, Kenny, or Ken Wood and describe successful repairs including valve replacements, faucet fixes, pipe bursts, and bathtub leaks. The single 1-star review cites a missed appointment without callback. Positive reviews consistently mention fair pricing, prompt arrival, and refusal to upsell unnecessary services.
Services
Faucet Repair & Replacement
Same-day faucet replacement and shut-off valve installation, typically completed within 30 minutes.
Valve Replacement
Hot water valve replacement and related plumbing valve repairs for residential systems.
Pipe Repair
Emergency pipe burst repair and water line leak fixes for residential homes.
Bathtub Leak Repair
Bathtub leak diagnosis and repair, with one reviewer noting a fix completed in under 20 minutes.
Toilet Repair
Toilet maintenance including running toilet issues resolved during service calls.
Water Line Service
Water line entry point repairs using superior parts compared to original installations.
Furnace Assessment
Basic furnace evaluation provided during plumbing service calls for customers requesting system checks.