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About One Source Mechanical LLC
One Source Mechanical LLC operates as a mechanical contractor serving the Boston metropolitan area and surrounding New England communities. Based in Boston, the company maintains a 4.7-star rating compiled from 13 customer reviews, providing prospective clients with a substantial sample of homeowner feedback for assessment. This rating positions the contractor competitively within the local market, where customer review volume often serves as a key differentiator for homeowners evaluating service providers.
The available customer reviews present a mixed picture of service experiences. Positive feedback highlights timely furnace diagnosis and replacement, with one reviewer noting a 48-hour turnaround for furnace work at a competitive price point. Another reviewer praised the contractor's ductwork installation as precise and professionally executed. However, a significant negative review alleges incomplete project work, code compliance issues with installed ductwork, and failure to communicate with the client during critical project phases.
Customers who left positive feedback specifically mentioned working with a team member named Mike, praising his diagnostic skills, pricing transparency, and project execution. One reviewer described the contractor as clean, orderly, and professional during ductwork installation. A second reviewer appreciated the rapid furnace replacement completed within 48 hours. These named references provide prospective clients with specific points of inquiry when contacting the contractor.
What Customers Say
The 13 reviews split between strongly positive and critically negative experiences. Three verified reviews show a 5-star rating with consistent praise for pricing, same-day diagnostic turnaround, and professional conduct. One 1-star review details alleged incomplete work and communication failures, representing a significant negative data point that prospective clients should discuss directly with the contractor.
Services
Furnace Repair & Replacement
Diagnostic services and furnace replacement, with one reviewer noting 48-hour turnaround for replacement work.
Ductwork Installation
Custom duct installation including trunk lines and branch runs, praised for precise craftsmanship in positive reviews.
Heating System Maintenance
Preventive maintenance services for residential heating systems to ensure operational efficiency.
Cooling System Service
Air conditioning installation and service, though specific brands and systems were not detailed in available reviews.
Plumbing Rough-In
Rough plumbing installation services, with one reviewer referencing completed rough plumbing work on their project.