Platinum HVAC

Platinum HVAC operates as a fully licensed heating and cooling contractor serving the Greater Boston metropolitan area, including Cambridge, Newton, Somerville, and Brookline. The company has earned a perfect 5.0-star rating across 12 client reviews, reflecting consistent execution of furnace installations, system replacements, and emergency repair work. Eric Morrison leads a crew of three to four technicians, deploying teams for both scheduled installations and urgent service calls across residential properties throughout Boston neighborhoods.

The contractor differentiates itself through responsive emergency scheduling and transparent pricing practices. Multiple reviewers specifically note that Eric or his team arrived on short notice for urgent situations, including emergency callouts that other contractors could not accommodate. The company handles new heating system installations, mini-split heat pump setups, and ongoing maintenance for aging HVAC equipment, with technicians explaining system operation to homeowners after completing installation work.

Customer stories from verified reviews describe specific technicians handling distinct scenarios. Reviewer Marilyn Tangusso credits Patrick, Shane, and Michael for professional furnace installation completed within a single day, noting the crew worked efficiently together and left the worksite clean. Reviewer Elizabeth Perkins describes depending on Platinum HVAC for emergency situations over multiple years, calling the team the best she has encountered. Reviewer MK highlights that Eric remains personally responsive even during peak season, sending team members when he cannot attend personally and facilitating connections with other qualified contractors for work outside HVAC scope.