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About ReCom Heating & Air Conditioning, Inc.
ReCom Heating & Air Conditioning, Inc. operates as an HVAC contractor serving Boston, Massachusetts, and maintains a 3.6-star average rating derived from five customer reviews. This modest feedback volume means prospective clients should weigh both positive and negative experiences carefully when evaluating the company's service reliability. Two documented client interactions highlight specific installation work involving American Standard heating and cooling equipment, while a secondary review addresses permit and timing concerns at a separate residential project site.
The company does not maintain an accessible website or published working hours, limiting the ability to verify service offerings, warranty terms, or current licensure standing through direct corporate channels. Without documented certifications, brand partnerships, or specialized equipment designations in available records, assessing what distinguishes ReCom from competing Boston-area HVAC contractors requires reliance solely on client-reported experiences rather than corporate marketing materials.
Customer accounts reference challenges with response timeliness and professional conduct standards. In one instance, a homeowner reported a same-day service promise that remained unfulfilled beyond the agreed arrival window, prompting the client to seek alternative repair assistance. A separate review described an encounter involving a person whom the reviewer identified as the company owner, though documentation does not confirm formal ownership or management designation.
What Customers Say
Both documented reviews convey dissatisfaction with communication and professionalism, with one client noting a missed appointment window after confirming a 2 P.M. visit, and another describing confrontational exchanges at a project site occurring outside permitted work hours.
Services
Heating System Installation
New heating unit installation, with documented installations involving American Standard equipment in residential settings.
Central Air Conditioning Installation
Cooling system installation paired with heating upgrades, as reflected in combined HVAC replacement projects.
AC Repair
Air conditioning repair services, though client reviews indicate challenges with response reliability.
Emergency HVAC Service
Same-day service availability was referenced in client communications, though timeliness outcomes varied.