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About Remedy Cooling & Heating Inc
Remedy Cooling & Heating Inc is a family-owned HVAC contractor based in Taunton, Massachusetts, serving the city and surrounding Boston metro area communities. The business holds a 4.6-star average rating compiled from 10 customer reviews posted to their profile. Since establishing operations in 2009, the company has focused on residential and light commercial heating and cooling systems, offering installation, maintenance, and repair services for central air conditioners, furnaces, and heat pumps. Their service menu includes air duct leakage testing, a specialized diagnostic that helps identify efficiency-robbing leaks in forced-air distribution systems.
What distinguishes Remedy Cooling from neighboring contractors is their emphasis on transparent communication throughout the service process. Multiple reviewers noted that technicians took time to explain diagnostic findings and walked through repair options before proceeding with work. Their website references air duct leakage testing as a discrete service offering, distinguishing their diagnostic approach from contractors who bundle this with general tune-ups. The company maintains standard weekday operating hours Monday through Friday and responds to service requests across the greater Taunton area.
Reading through their reviews reveals recurring praise for responsive emergency service, particularly during extreme weather events. Reviewer Martin Simas described calling them for a no-heat situation on a cold day and receiving same-day assistance within two hours. Another reviewer, Galactic Hood, recounted an emergency call when an elderly relative's AC failed during summer heat and noted the technician explained the malfunction in detail while completing the repair. Technician Remy appears by name across several positive reviews, described as arriving on time, clearly explaining costs before beginning work, and ensuring systems operated properly before departing.
What Customers Say
Seven of ten reviewers awarded five stars, citing on-time arrival, clear cost explanations, and thorough repairs. Negative feedback centered on billing practices and diagnostic accuracy, with one reviewer reporting an undisclosed doubled charge and a disputed diagnosis. Positive reviews specifically name technician Remy and emphasize emergency responsiveness during heating and cooling failures.
Services
Central Air Conditioning Installation
New system installation for residential homes, including load calculation and equipment selection.
Air Conditioning Repair
Diagnostics and repairs for malfunctioning AC units, from capacitor failures to refrigerant leaks.
AC Maintenance & Tune-Ups
Annual maintenance visits designed to maintain system efficiency and extend equipment lifespan.
Heating System Repair
Furnace and boiler repair services, including gas-fired systems and heating emergencies.
Air Duct Leakage Testing
Specialized diagnostic measuring air loss through ductwork to identify efficiency improvements.
Residential HVAC Installation
Complete heating and cooling system replacement for existing homes undergoing equipment upgrades.