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About Top Tier Plumbing and Heating
Top Tier Plumbing and Heating holds a perfect 5.0-star rating across 16 customer reviews in Boston, Massachusetts. The business specializes in plumbing services, with customers praising the team for their responsive communication and reliable workmanship. Reviewers consistently mention the company works with homeowners to address issues and complete jobs correctly, making the business a trusted name for plumbing needs in the Boston area.
What distinguishes this contractor is the personal attention customers receive from the technicians. Multiple reviewers describe interactions with Nick, Jesse, and Darian as friendly and professional, noting the technicians take time to explain options and provide guidance on needed updates. The team handles both routine repairs and more complex projects like boiler conversions, with customers appreciating the clear communication throughout the process.
A reviewer named Patrick contacted the team on a Sunday about a toilet issue, and Jesse arrived the following Monday as promised, replacing the wax ring and feed line efficiently. Another customer mentioned the team fixed a non-heating zone problem in a timely fashion while providing helpful guidance on additional updates the home needed. These scenarios illustrate the contractor's approach to diagnosing problems accurately and completing repairs without unnecessary delay.
What Customers Say
Four reviewers specifically mention Nick as the technician who handled their project, while Jesse is named in three reviews for same-day repairs and boiler work. All reviewers give 5 stars, with praise centering on the team's professionalism, efficiency, and willingness to explain options to homeowners.
Services
Boiler Installation & Replacement
New boiler installations, including conversions from oil to high-efficiency gas systems.
Toilet Repair
Fixing running toilets, replacing wax rings, and addressing feed line issues.
Water Heater Service
Repairing leaks and maintaining hot water heaters for consistent performance.
Zone Heating Repair
Diagnosing and fixing heating zones that fail to warm properly.
Plumbing Diagnostics
Identifying plumbing problems and recommending necessary updates for homeowners.