Total

Total is an HVAC contractor serving Boston, Massachusetts with an average rating of 3.0 stars across 85 customer reviews. The business handles residential heating and cooling installations, with reviewers noting experiences ranging from new construction mini-split systems to water heater replacements. Potential clients should note the modest rating reflects mixed customer outcomes when considering this contractor for home comfort projects.

This contractor offers several notable service lines that extend beyond standard heating and cooling work. Reviews reference Mitsubishi Mini-Split installations, suggesting the business handles heat pump technology common in modern Boston-area homes. Additionally, reviewers mention bathroom remodeling services, indicating the company tackles broader renovation projects rather than strictly HVAC focus. Without an accessible website, prospective clients rely on review feedback to gauge service scope and quality consistency.

Customer experiences highlight specific team members and service scenarios worth noting. One reviewer describes Matt's remote diagnostic work leading to a fair estimate, with Pat completing water heater installation punctually. Another review names Jason Carmichael for oil furnace cleaning, praising his professional communication before and after the service. A third review specifically recommends Trevor and Josh for bathroom remodeling, noting they finished a day ahead of schedule. However, negative reviews cite extended installation timelines spanning over two weeks and warranty disputes arising years after installation, suggesting clients should clarify timeline expectations and warranty terms before committing.