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About WJ Plumbing co.
WJ Plumbing Co. operates in Boston, Massachusetts, delivering plumbing services to residential clients across the metro area. The business maintains a 4.4-star average rating drawn from 30 customer reviews, positioning it among the reviewed local plumbing options in the region. Reviewers reference specific technicians who handled projects ranging from fixture installations to emergency pipe repairs.
Customer reviews highlight the technical skill and communication style of the lead plumber, referred to as TJ by multiple satisfied clients. One reviewer describes a complex master bathroom project where TJ provided assurance throughout the work and delivered a thorough final result. Long-term clients note consistent performance across multiple service calls spanning several years, mentioning drain cleaning, leak repairs, and new fixture setups as recurring needs the team addressed. These accounts reference specific outcomes rather than general service descriptions.
A contrasting review presents significant concerns about job completion and communication responsiveness. One customer reports incomplete winterization work that led to frozen and burst pipes throughout the residence, affecting both heating and domestic water systems. The accountdetails challenges in scheduling follow-up appointments over a multi-month period. This review represents the primary negative sentiment among the collected feedback, while positive reviewers emphasize reliability and transparent explanations of required work.
What Customers Say
Three reviewers award 5 stars, with all positive accounts praising TJ's professionalism and thorough explanations. The sole 1-star review documents a multi-month dispute over incomplete winterization that caused widespread pipe damage, citing non-responsive communication after the initial visit. Five-star reviewers consistently mention scheduling ease and upfront cost discussions.
Services
Pipe Repair & Replacement
Fixes for burst, frozen, or leaking pipes in heating and water supply systems.
Winterization Services
Seasonal shutdown procedures for vacant properties to prevent freeze damage.
Drain Cleaning & unclogging
Clearing backed-up sinks, showers, and main drain lines.
Fixture Installation
Installation of faucets, tub spouts, diverters,garbage disposals, and related components.
Bathroom Plumbing
Complete bathroom plumbing projects including shower repairs and faucet setups.
Leak Detection & Repair
Identification and repair of hidden leaks in walls, ceilings, and crawl spaces.