Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service based in Brockton, Massachusetts, holding a 4.3-star rating gathered from 223 customer reviews. The business maintains standard operating hours from 7 AM to 11 PM across all seven days of the week, with the physical service location situated on Westgate Drive in Brockton. This operation functions as a Sears-branded service provider specializing in residential appliance maintenance and repair throughout the greater Brockton metropolitan area.
The service offering at this location encompasses major household appliance categories including ovens, stoves, dryers, and microwaves. Customer feedback indicates the business handles both warranty repairs and standard service calls, with technicians performing diagnostic assessments and ordering replacement components as needed. The repair processes involve initial troubleshooting followed by parts procurement and scheduled follow-up visits to complete the repair work.
Several named technicians emerge repeatedly across satisfied customer accounts. Erick received recognition for his polite demeanor, clear communication, and technical knowledge during a dryer repair. Paul was praised for efficiently fixing a microwave while thoroughly testing all settings to ensure proper function. John garnered particular commendation for successfully diagnosing and repairing an issue that two previous technicians could not resolve, with one reviewer noting his diagnostic skills as the best encountered.
What Customers Say
Six of eight detailed reviews carry 5-star ratings, with negative feedback consistently pointing to scheduling and communication breakdowns rather than repair quality. Named technicians including Erick, Paul, and John receive specific positive mentions, while the three lowest-rated reviews cite no-show appointments and extended delays between service requests and completion.
Working Hours
| SundayToday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Oven Repair
Diagnostic assessment and component replacement for oven temperature inconsistencies, heating element failures, and ignition issues.
Stove Repair
Gas line inspection, burner maintenance, and safety corrections for stove fuel leaks or uneven flame distribution.
Dryer Repair
Mechanical repairs, heating element diagnostics, and lint system cleaning for clothes dryers experiencing poor performance.
Microwave Repair
Door hinge replacement, magnetron diagnostics, and electronic control board repair for microwaves failing to operate properly.
Warranty Repairs
In-warranty service coverage for appliances still under manufacturer warranty, with parts and labor handled according to warranty terms.