Heating and Cooling

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About Heating and Cooling
Heating and Cooling is an HVAC contractor based in Brookline, Massachusetts, holding a 4.9 rating across nine client reviews, a satisfaction level that places the firm among the highest-rated providers in the greater Boston metro area. The company operates with extended weekday hours from 7 AM to 8 PM and weekend availability from 9 AM to 7 PM, accommodating schedules for both residential homeowners and property managers who need service outside conventional business windows. Clients across the reviews reside in Boston and surrounding communities, and the contractor's reach extends to handle calls across these neighboring locales.
What distinguishes this contractor from others in the region is the combination of rapid responsiveness and thoroughness reported across multiple reviews. Technicians arrive within timelines described by clients as remarkably quick, one reviewer recounting a 20-minute ETA after multiple failed attempts to secure service elsewhere. The work encompasses both diagnostic precision and hands-on installation, with mention of new AC fitting, duct and vent system installation, and ongoing maintenance that includes coil cleaning, filter replacement, airflow verification, and electrical connection checks. This depth of service coverage, paired with the logistical speed noted in emergency situations, creates a practical option for homeowners managing sudden system failures.
Clients have documented specific scenarios that illustrate the company's approach. During a three-day heating outage in a rental condo, a technician reached the property within 20 minutes of contact and restored function promptly when other contractors either failed to answer or could not coordinate timing. For an AC installation, a client described the technicians as meticulous, completing the work in under three hours without leaving any debris. Another reviewer noted a technician who managed difficult part sourcing, including coordinating crane services, to complete a repair that required creative problem-solving. These accounts portray a team that prioritizes functional resolution over merely appearing at the job site.
What Customers Say
Eight reviewers awarded five-star ratings, with six explicitly naming individuals, Chaisson, Robert, or Rob, who handled their calls. Four reviewers describe same-day or ultra-rapid response during heating or AC emergencies, while three others praised the completeness of maintenance work beyond basic expectations. No negative observations about pricing, delays, or professionalism appear in the submitted reviews.
Working Hours
| Sunday | 9 AM–7 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| WednesdayToday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 9 AM–7 PM |
Services
AC Repair & Installation
Complete air conditioning services including new unit installation, duct and vent setup, and repairs for malfunctioning systems.
Heating Repair & Maintenance
Heating system diagnostics, repair, and emergency restoration for furnaces and heat pump systems, including same-day arrival options.
Duct & Vent Installation
Professional duct and vent system installation that improves airflow consistency across all rooms in a residential property.
Preventive Maintenance
Scheduled HVAC maintenance covering coil cleaning, filter replacement, electrical inspections, and airflow performance verification.
Emergency Service
Urgent repair calls handled with rapid response times, including availability for sudden heating or cooling failures.