Haffner's Propane and Heating Oil

Haffner's Propane and Heating Oil operates as a heating equipment supplier serving Concord, Massachusetts, and maintains a 4.1-star rating compiled across 15ustomer reviews. The business provides propane delivery and heating oil services to residential customers throughout the Greater Concord area, with service hours running Monday through Friday from 7 AM to 3 PM. Weekend coverage is not available, requiring customers to plan accordingly for Saturday and Sunday heating needs.

Customer reviews identify several technicians who have earned specific praise for their service approach. Tommy responds to emergency calls and has been noted for working late-night hours in difficult conditions to restore heat during cold weather. Jeff and his partner receive recognition for efficient, professional service with a collaborative work style. Multiple reviewers emphasize the company's willingness to respond to calls beyond standard business hours, with one customer citing 27 years of continuous service relationship highlighting consistent availability for urgent situations.

Positive feedback highlights friendly staff interactions and the company's commitment to going beyond basic service expectations. Technicians reportedly assist with troubleshooting, including holding lights during outdoor repairs in darkness. However, two reviewers document concerns: one flags ongoing communication challenges with the billing department, while another raises observations about driver behavior during early morning routes.