J&J Heating and Air Conditioning, Inc.

J&J Heating and Air Conditioning has earned a 4.7-star average across 326 customer reviews in Dracut, Massachusetts. The company handles residential and light commercial heating and cooling work, serving clients throughout Dracut and nearby communities in the Merrimack Valley. Technicians Kevin, Jeff, Jason, Jack, Mike, Dylan, and Tom appear across reviews for jobs ranging from routine maintenance to complex diagnostic challenges.

Reviewers repeatedly cite two qualities that distinguish J&J from competitors: fair pricing and diagnostic skill. Eric Beaudry noted his installation quote came in thousands below other estimates he collected. Brian Poulter credited technician Dylan with solving a heating problem that three other companies could not fix over several months. The company dispatches technicians quickly for urgent calls, with Mike responding to Pat Cringan on one of the coldest mornings of winter.

Dylan diagnosed a heating problem in one hour that three other companies had missed for months, braving 20 inches of snow to reach the property the same day it was called in. Brian Poulter expressed relief at finally finding someone with the right experience. Tom earned specific praise from Donna M for explaining every step of the work as he performed it. Eric Beaudry noted that Jeff and Jason completed a full installation while he worked from home and barely noticed they were there. The billing office staff also received shout-outs for transparency and professionalism.