Platinum Home Services Inc.
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Claim This BusinessAbout Platinum Home Services Inc.
Platinum Home Services Inc. operates as a plumbing and heating contractor serving Foxborough, Massachusetts, and surrounding communities. The business maintains a 2.6-star average rating derived from five customer reviews, presenting a polarized picture of service quality. Operating around the clock seven days per week, the company responds to urgent Calls for both residential plumbing installations and heating system repairs. While the review sample remains small, prospective clients should weigh the contrasting experiences detailed across multiple accounts when evaluating whether to engage this contractor for upcoming projects.
The company's online presence remains limited, with website content inaccessible at the time of this research. Without published information regarding brand partnerships, manufacturer certifications, service guarantees, or rebate programs, this analysis cannot identify distinctive competitive advantages or specialized expertise. Prospective clients seeking specific technical qualifications or warranty commitments may need to request documentation directly during initial contact. The absence of publicly available credentialing details makes independent verification of claimed competencies challenging.
Customer experiences documented in reviews provide more substantive insight than marketing materials. One reviewer credits Christopher, a plumber at the company, with resolving a sink drain issue demonstrating what the reviewer described as superb technical skill and product knowledge. Another satisfied client praised the team for delivering speed and competitive pricing on a recent service call. However, negative reviews recount concerning patterns including allegations of premature service termination and dismissive handling of customer complaints regarding system performance, with one reviewer noting the business refused follow-up visits despite persisting issues.
What Customers Say
Two of five reviewers report unsatisfactory experiences citing unresponsive follow-up service and disrespectful communication. Positive feedback credits specific team members, Christopher resolved a drain issue and another team delivered fast, affordable service. Customer sentiment divides sharply between highly satisfied clients who praised speed and pricing and dissatisfied customers who experienced what they characterized as dismissive treatment.
Working Hours
| Sunday | 12 AM–11:30 PM |
| Monday | 12 AM–11:30 PM |
| Tuesday | 12 AM–11:30 PM |
| Wednesday | 12 AM–11:30 PM |
| Thursday | 12 AM–11:30 PM |
| FridayToday | 12 AM–11:30 PM |
| Saturday | 12 AM–11:30 PM |
Services
Drain Cleaning & Repair
Sink drain clearing, pipe maintenance, and drainage diagnostics performed by trained plumbers.
Heat System Repair
Heating system diagnostics and repairs addressing furnace and heat pump malfunctions.
Bathroom Plumbing
Installation and repair services for bathroom fixtures including toilets, sinks, and shower systems.
Emergency Plumbing Response
After-hours availability for urgent plumbing issues requiring immediate attention.
General Residential Repairs
Broad range of residential plumbing repairs covering various household fixtures and water systems.