Obie Comfort Solutions

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Claim This BusinessAbout Obie Comfort Solutions
Obie Comfort Solutions maintains a 4.8-star average across 1,341 customer reviews, placing them among the most-reviewed heating contractors in the MetroWest region. Based in Framingham, Massachusetts, the company operates around the clock, offering 24-hour service every day of the week to homeowners throughout communities including Framingham, Natick, Marlborough, and surrounding towns. Their team specializes in heating system repair, installation, and maintenance alongside comprehensive air conditioning services, making them a single-resource option for year-round home comfort needs.
Several distinguishing elements set this contractor apart from competitors serving the same region. As a Mitsubishi Electric affiliated dealer, they provide access to variable-speed heat pump technology and systems with superior energy efficiency ratings. The company participates in the Mass Save program, enabling qualifying homeowners to access rebates on qualifying equipment upgrades. Their Obie Comfort Club suggests an ongoing maintenance subscription option, and financing alternatives make larger system replacements more accessible for budget-conscious households.
Customer reviews repeatedly highlight technician Santiago, who has serviced boilers for multiple long-term clients. In one case, he diagnosed and repaired a wiring issue that had been previously overlooked by another contractor. Reviewers also note his thorough documentation, including photographs explaining what failed and how the system should perform going forward. Another review describes a same-day response during a zone valve failure on an oil boiler, with the team replacing the pump quickly. A multi-technician crew including Diego, Weverton, and Saulo installed a mini-split system, with reviewers praising their explanation of equipment operation at each stage.
What Customers Say
All nine visible reviews award five stars, with Santiago named across four separate accounts as the primary technician. Customers describe thorough diagnostics, picture-based explanations of problems, and same-day response during heating emergencies. No negative reviews appear in the sample, and no recurring complaints emerge.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Repair & Maintenance
Diagnosis and fix of furnace, boiler, and heat pump heating failures, including annual maintenance tune-ups.
Heating Installation
New heating system installation including furnaces, boilers, oil systems, and heat pump configurations.
Air Conditioning Services
AC repair, maintenance, and installation for central and ductless cooling systems.
Duct Services
Design, installation, and repair of ductwork for forced-air heating and cooling distributions.
Indoor Air Quality
Air filtration, UV lights, humidifiers, dehumidifiers, and carbon monoxide detectors.
Zone Control Systems
Multi-zone temperature control allowing independent thermostat settings for different areas of the home.
Smart Thermostat Integration
Wi-Fi enabled smart thermostat installation and programming for remote home climate management.
Commercial HVAC
Heating, cooling, and air quality services for commercial buildings and multi-unit properties.