Townsend Energy

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Claim This BusinessAbout Townsend Energy
Townsend Energy handles heating, cooling, and plumbing for homeowners across Georgetown and surrounding Massachusetts communities including Beverly, Peabody, Haverhill, and Lynnfield. The contractor maintains a 4.8-star average across 145 client reviews, reflecting consistent service delivery in a region where seasonal temperature swings demand reliable year-round equipment performance. Beyond residential HVAC, the company supplies heating oil, propane, and diesel fuels with automatic delivery options, serving clients who prefer bundled energy and comfort solutions from a single provider.
What distinguishes Townsend Energy is its breadth of tradecraft under one roof. The website advertises in-house capabilities for plumbing installations, electrical panel upgrades, and generator setups alongside traditional heating and cooling work, a combination rare among specialist contractors. The company participates in Massachusetts MassSave rebate programs, helping homeowners finance heat pump conversions and boiler replacements through documented efficiency incentives. Indoor air quality solutions including ductless mini-split systems address regional concerns about seasonal allergies and stale recirculated air.
Customer reviews highlight specific technicians who managed noteworthy situations. One reviewer described Chris Fitzpatrick and Eric Pineda replacing a hot water heater while respecting property cleanup protocols that left thespace tidy. Another account credited the team with responding promptly when a dormant oil tank developed a pinhole leak, moving the process forward using an estimate already on file. A third review named Bill, Ben, and Manny for attentive communication during a service visit, noting the crew was friendly and informed throughout the interaction, though none were identified as ownership personnel.
What Customers Say
Every sampled review carries a five-star rating, with technicians named in multiple accounts, Chris Fitzpatrick, Eric Pineda, Bill, Ben, and Manny each receive direct mentions. Recurring themes include on-time arrival, thorough cleanup, and communication quality, while a single long-tenure customer references 28 years of continuous service without specifying exact years.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Services
Heating System Installation & Repair
Furnaces, boilers, and heat pumps installed and serviced. Includes Bosch and other major brands.
Air Conditioning Services
Central AC installation, maintenance, and repairs for residential systems.
Plumbing Installation & Repairs
Water heater installation, tankless units, piping, repiping, hydro jetting, and water line repair.
Fuel Delivery
Heating oil, propane, diesel, and BioPure fuel with automatic delivery and payment options.
Electrical Services
Panel installations, rewiring, generator setups, and indoor/outdoor lighting installations.
Indoor Air Quality Solutions
Ductless systems, ventilation improvements, and IAQ assessments for allergies and air freshness.
Maintenance Plans
Service plans offering scheduled maintenance andpriority response for enrolled customers.