Uptack

Uptack operates as a heating, cooling, and plumbing contractor serving homeowners in Haverhill, Massachusetts, with extended coverage throughout eastern Massachusetts and southern New Hampshire. The company maintains a 3.4-star average across seven customer reviews, with recent feedback split between five-star satisfaction ratings and lower scores citing cost concerns. Potential clients in the greater Haverhill area can reach the team directly at (978) 372-8503 forboth routine service requests and urgent situations requiring immediate attention.

The company differentiates itself through its showroom-based approach, allowing customers to explore products in person before committing to a purchase. Reviewers consistently mention Sue in the front office for customer service interactions and product guidance, while service calls are handled by technicians including Stephen, described byname in multiple reviews as a master plumber who arrives on time, explains his work process, and leaves the job site clean. This combination of hands-on product selection and transparent service delivery distinguishes Uptack from contractors who operate strictly through catalogs or online portals.

Several reviewers document specific scenarios that showcase the company's breadth. One customer describes calling Uptack for an outdoor leaking faucet, a compromised main wastewater drain, toilet reseating, and ultimately a new gas fired boiler system, all completed across multiple visits throughout summer and fall. Another reviewername highlights same-day response during urgent situations, noting the team remains "responsive, reliable and knowledgeable" across repeated service calls. A third reviewer recounts scheduling the company twice within two weeks for unrelated plumbing needs and receiving consistent service quality across both appointments.