Bilo Plumbing and Heating

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About Bilo Plumbing and Heating
Bilo Plumbing and Heating operates as a licensed plumber in Ipswich, Massachusetts, earning a 4.3-star rating across ten customer reviews. The company maintains standard weekday availability from 7 AM to 5 PM Monday through Friday, with weekend service closed. Multiple reviewers confirm the business serves both residential and commercial clients throughout the North Shore region, including surrounding communities beyond Ipswich proper.
What distinguishes Bilo Plumbing and Heating is their focus on integrated mechanical systems combining plumbing and heating expertise. The company lists radiant heat installation, geothermal heating systems, and snow melt solutions among specialized services, uncommon offerings that position them beyond routine drain cleaning or basic fixture repair. Their portfolio includes commercial projects alongside traditional kitchen and bath remodeling work, suggesting capacity for larger-scale installations. The website references both boiler and water heater installation and repairs, indicating full mechanical system coverage.
Customer reviews illuminate specific service experiences. One reviewer recounts receiving over-the-phone guidance from a technician named Chhaeng that resolved a problem without requiring an on-site visit, a demonstration of diagnostic efficiency. Another longstanding client describes three decades of consistent results, praising the team for arriving as promised, completing work to documented standards, and cleaning thoroughly afterward. These accounts represent the recurring patterns across positive feedback regarding reliability and professional execution.
What Customers Say
Five of six detailed reviewers award five stars, citing responsive service, professional execution, and clean worksites. Twonegative reviews cite communication gaps, one about a missed callback on a gas leak, another about property damage during work. Positive feedback consistently mentions same-day arrival and completion to stated standards.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Radiant Heat Installation
Specialized in-floor heating systems for residential and commercial applications, delivering consistent warmth across surfaces.
Kitchen and Bathroom Plumbing
Complete fixture installation, pipe routing, and upgrades for remodels including sinks, faucets, drains, and appliances.
Boiler Installation and Repair
Sales, setup, and maintenance of boiler systems for heating infrastructure in homes and buildings.
Water Heater Services
Installation and repair of traditional and tankless water heating systems for domestic hot water needs.
Geothermal Heating Systems
Alternative ground-source heating technology installation utilizing underground thermal exchange systems.
Gas Piping
Certified gas line installation and repair for heaters, appliances, and heating systems requiring fuel connections.
Snow Melt Systems
heated driveways and walkways to prevent ice accumulation, a specialized solution for New England winters.
Commercial Project Services
Plumbing and heating installations for businesses, restaurants, and multi-unit commercial properties.