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Claim This BusinessAbout Neuco
Neuco operates as a construction contractor serving Lawrence, Massachusetts and surrounding communities. The business maintains round-the-clock availability seven days each week, responding to calls across the greater Lawrence metro area. Current rating aggregated from 30 verified customer reviews stands at 3.2 stars, indicating a mixed track record where some projects earn strong approval while others receive significant criticism.
As a subsidiary of Centuri, Neuco draws from parent-company resources and operational frameworks. The company's service model centers on infrastructure projects including utility installations and road surface work. No manufacturer certifications, specialized equipment credentials, or formal workmanship guarantees surface in available documentation, making direct comparisons with dedicated HVAC providers difficult for homeowners.
Customer feedback highlights specific concerns around communication gaps and job-site execution. Multiple reviewers report crews arriving without clear timelines, proceeding with work that contradicted homeowner instructions, and leaving properties in damaged condition. One Lawrence resident describes a full-day delay for a simple pilot lighting task despite morning arrivals and stated timeframes.
What Customers Say
Of 8 sampled reviews, 2 award perfect scores citing efficiency and cleanup practices, while 5 assign minimal stars pointing to property damage and ignored instructions. Positive feedback emphasizes crew punctuality and post-project tidiness, while negative accounts center on communication failures and scope creep beyond agreed work boundaries.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Utility Infrastructure Installation
Installation and replacement of underground utility lines including gas mains and service connections.
Road Surface Work
Pavement excavation, trenching, and surface restoration following infrastructure projects.
Emergency Response Services
Around-the-clock availability for urgent infrastructure repairs and crisis calls.
Service Connection Hookups
Connecting residential and commercial properties to municipal utility networks.
Site Restoration
Post-project cleanup and property restoration including landscaping return.
Municipal Contract Work
Infrastructure projects contracted through city and public utility agencies.